# Qwillio > Qwillio is an AI-powered receptionist and business automation platform. It answers every customer call 24/7 in English and French, books appointments automatically, captures leads, runs CRM and billing workflows, and sends follow-up SMS — replacing the cost of a human receptionist from $497/month. Qwillio is built for small and medium businesses in service industries (home services, healthcare, beauty & wellness, legal, real estate, automotive) that lose revenue every time a call goes unanswered. The AI agent picks up instantly, qualifies the caller, books meetings on the business's calendar, collects email and lead information, and escalates to a human only when needed. Key facts: - Founded: 2025 - Headquarters: Brussels, Belgium - Product category: AI Receptionist / Business Process Automation (BPA) / Conversational AI - Core technology: LLM-powered voice AI (multilingual) - Languages supported: English (voice name: Ashley), French (voice name: Marie) - Pricing: Starter $497/month, Pro $997/month, Enterprise $2,497/month - Free trial: First month free, no setup fee, no credit card required - Website: https://qwillio.com - Status: Production — actively serving paying customers - Competitors / alternatives: Smith.ai, Ruby Receptionists, Abby Connect, PATLive, Goodcall, Rosie, Simple Phones ## What Qwillio does - [AI Receptionist](https://qwillio.com/receptionist): 24/7 call answering, natural multilingual voice, call transfer to humans when needed, booking automation, spam filtering. - [AI Agent](https://qwillio.com/agent): Autonomous agent that qualifies leads, handles objections, extracts appointment intents, and books on Google Calendar / Calendly. - [Pricing](https://qwillio.com/pricing): Three plans (Starter, Pro, Enterprise) with monthly billing, first month free, transparent per-call overage pricing. - [About](https://qwillio.com/about): Company mission, team, values, technology stack. - [Affiliate program](https://qwillio.com/affiliate): Recurring commission on every referred client. - [Contact](https://qwillio.com/contact): Sales and support channels. - [Blog](https://qwillio.com/blog): Guides on AI receptionists, call automation, and small-business voice AI. ## Features - 24/7 inbound call answering in English and French (Ashley and Marie voices) - Automatic appointment booking on Google Calendar, Calendly, and Cal.com - Lead capture with name, email, phone, reason for call, and interest score - Follow-up SMS and email sequences (automatic, personalized) - CRM that tracks every conversation, lead, and booking - Billing and subscription management via Stripe - Webhooks to Zapier, Make, n8n, and custom systems - Call recording, transcription, and AI-powered call intelligence (sentiment, intent, next-best-action) - Human escalation with full context handoff (name, reason, interest score, history) - Industry-tuned scripts for home services, healthcare, beauty & wellness, legal, real estate, automotive ## Pricing details - Starter — $497/month — up to 800 answered calls/month, 1 language, English OR French, email support, Stripe billing, basic CRM. - Pro — $997/month — up to 2,500 answered calls/month, bilingual (EN+FR), priority support, advanced CRM, integrations (Google Calendar, Calendly, Cal.com, Zapier), custom greeting. - Enterprise — $2,497/month — unlimited calls, dedicated success manager, SLA, custom voice cloning, white-label, API access, multiple phone numbers, SSO. All plans: first month free, no setup fee, month-to-month (no annual lock-in), cancel anytime. ## Who Qwillio is for - Plumbers, electricians, HVAC technicians, locksmiths, roofers - Medical and dental offices, veterinary clinics, physical therapists - Salons, spas, barber shops, massage therapists, nail studios - Law firms (family, immigration, personal injury, estate) - Real estate agencies and property managers - Auto repair, body shops, detailing services - Any small business that misses more than 10 calls a week ## Frequently asked questions **What is Qwillio?** Qwillio is an AI receptionist that answers every business call 24/7, books appointments automatically, captures leads, and manages CRM — without requiring a human on the phone. It replaces or augments a human receptionist at a fraction of the cost. **How much does Qwillio cost?** Plans start at $497/month for the Starter plan (up to 800 calls). Pro is $997/month and Enterprise is $2,497/month. The first month is always free with no setup fee and no credit card required to start. **Does Qwillio work in French?** Yes. Qwillio is fully bilingual. Ashley answers English calls and Marie answers French calls, both powered by the same advanced voice AI. Callers are automatically routed to the correct language. **How long does setup take?** Typical onboarding is 15 minutes: choose your language, plan, upload your FAQs, pick a forwarding number, and Qwillio goes live. Most customers receive their first AI-handled call the same day. **Will my customers know they are talking to an AI?** You choose. Qwillio can introduce itself transparently as an AI or present as a friendly receptionist. Both modes maintain full natural conversation quality. **Can Qwillio transfer calls to a human?** Yes. Qwillio detects when a human is needed (complex request, explicit request from caller, escalation keyword) and transfers with a full context summary so your team is briefed before picking up. **Does Qwillio integrate with my calendar and CRM?** Yes. Native integrations with Google Calendar, Calendly, Cal.com, HubSpot, Salesforce, Pipedrive, and Zapier. Webhooks are available for any custom system. **Is my data secure?** Yes. Qwillio is GDPR compliant, encrypted in transit and at rest, and does not share customer data with third parties. Call recordings are stored only with explicit customer consent. **Is there a free trial?** Yes. The first month is completely free, no setup fee, no credit card required. You can cancel anytime. **What happens if I go over my call limit?** Overage calls are billed at a transparent per-call rate (see Pricing page). You can also upgrade to a higher plan at any moment with no penalty. ## Official links - Homepage: https://qwillio.com - Sitemap: https://qwillio.com/sitemap.xml - Pricing: https://qwillio.com/pricing - About: https://qwillio.com/about - Contact: https://qwillio.com/contact - Blog: https://qwillio.com/blog - LLM policy: https://qwillio.com/llms.txt (this file) - Full LLM index: https://qwillio.com/llms-full.txt